DLC Covert has set up our own support department, this has been done to ensure that customers receive the best support on products purchased from our Authorized Resellers.
All products are sold through our authorized dealers are covered by our support department, we have specialists serving our support telephone.
All products from our distributors are marked with our Support E-mail address and our support telephone number, problems arise with your product addresses you directly to our Support department is not your local dealer.
We will urgently help you solve the problem away by you as a customer, if we can not remotely solve your problem, we call your camera. 24 hours after we received your product, we have answers to these tests and come back to you if we send you a new product or we can solve the problem on your product.
We strive to make your reparationstid as short as possible, therefore we can guarantee you that on all camera repairs, we can solve the problem max within 5 working days, our average repair time is currently 2 days.
Our support information, see all the products directed you to our support hotline, we need a copy of your invoice (this is your warranty card and your access to our support hotline), you must indicate what errors you experience in your product and possible whereby the error occurs.
You can contact the DLC Covert Europe support department in the following ways:
